STORE PICKUP POLICY
We are happy to offer our amazing customers the option to choose store pickup. This courtesy is offered to our local and visiting guest. On the shipping screen during checkout you will have an option to choose to have your items shipped or picked up.
You will receive a “Pickup” Notification Once your order is ready. Please use a valid email address in order to receive the notice. Please come during business hours to pick up your order.
Temporary Hours Due To (Covid- 19) Tue-Sat. 12-5pm
Please pickup orders within 4 business days, this excludes the days that the store is closed. Glam Shop has the right to issue a store credit when deemed necessary if purchases are not picked up.
Example: (If You place an Order On Sunday, You will have to pick it up by Friday, because our store is temporarily closed on Sunday and Monday)
(No EXCEPTIONS), if orders are not picked up in 4 business days Glam Shop Boutique (Ishopglam) reserves the right to cancel the order, return items to stock and issue an Ishopglam gift card in the amount of the order to be used within 12 months of the issue date. Please use the correct email address when placing orders. If your email address is incorrect on your order, you will have to come in to the store with a valid ID and Order confirmation to receive the refund/store credit.
Only the person who placed the order will be able to pickup the order, please have your physical state issued ID (no photos) or Passport for proof of purchase. Your order confirmation page and the card used to place the order.
We are unable to hold items for an extended period of time do to limited storage space and constant incoming pickup orders.
We will not send shipping invoices for orders that have selected store pickup, an ishopglam store credit will be sent to the email address attached to the original order. If orders are refunded to store credit more than twice in one calendar year, we will refund all future orders and returned items will be subject to a restock fee.
If you used PayPal for store pickup, the order maybe subject to a refund and repurchase due to seller protection guidelines with PayPal for proof of purchase.
This policy is effective 07/13/20