STORE PICKUP POLICY
PLEASE READ CAREFULLY BEFORE PLACING A PICKUP ORDER!!!
We are happy to offer our amazing customers the option to choose store pickup. This courtesy is offered to our local and visiting store guest.
You will receive a “Pickup” Notification Once your order is ready. Please use a valid email address or phone number in order to receive the notice. Check your SPAM folder if you do not see the notification.
Allow up to 4 days for pickup notification.
PICKUP DAYS for orders: FRIDAY, SATURDAY
Due to limited space caused by late pickups and orders that have never been picked up we are implementing a Restock fee of 35% of the total price of the order. The balance of your returned order minus the 30% restock fee will be issued back to an IShopGlam gift card. This policy effective starting August 1, 2021.
Only the person who placed the order will be able to pickup the order, please have your physical state issued ID (no photos) or Passport for proof of purchase. Your order confirmation page and the card used to place the order.
Please check your order to ensure it’s correct before leaving. Items are not located at the pickup location, no exchanges or refunds.