We use USPS Priority shipping and DHL for International shipping. Order processing and shipping times may take up to 3-4 business days and up to 7-14 business days for international. This EXCLUDES WEEKENDS AND HOLIDAYS most post office locations are closed Saturday and Sunday.

Weather can be a factor and cause changes with delivery dates.

Express shipping is available (requires signature at delivery)
Sunday orders ship on Monday
Weekday orders (except Friday) must be in by 11 am pacific time or 2 pm Eastern standard
To ship out next business day.
No Saturday or Sunday deliveries or shipping.

Please see USPS refund Express delivery guarantee policy for deliveries that do not arrive as scheduled. 

SIGNATURE DELIVERIES: Deliveries over $200, large package size, or certain geographical locations that are not easy to hand deliver will be required to sign for the delivery (someone over 18 must be at home to accept). We reserve the right to request signatures for any package that is shipped out by ishopglam. After 2-3 attempted deliveries the package will have to be picked up from your local post office with valid ID. 

TRACKING INFORMATION: All shipments include tracking information and will be sent to the email attached to the order, some phone carriers do not allow updates, please use an updated e-mail address to ensure you receive the tracking information. The post office will give an estimated delivery date once packages are scanned into their system.

PLEASE MAKE SURE YOUR ADDRESS IS CORRECT!! There is no way for us to make updates once your order ships!! We are not responsible for orders that go to the wrong address or are missing apartment numbers. If items are returned to us, the customer will be responsible for re-shipment fees/restock (see return policy). 

Shipping Fees are based on order size and weight and are subject to change by shipping carriers, fees will be applied accordingly with those changes. Shipping cost are automatically calculated at check out by weight and region/location for shipping destination.


USPS Ground/Priority 2-5 days depending on location. Days (Does Not Include Sundays /Holidays & Custom Holds) Most Packages have a $50-100 insurance applied, please contact USPS for next steps for packages that haven't arrived due to their mishandling. Please Contact 1-800 -ASK-USPS 

((ONCE THE POST OFFICE HAS MARKED YOUR ORDER DELIVERED)) Please refer to 1-800-ASK-USPS if you are having trouble locating the package.  

HELPFUL TIPS: PLEASE CHECK FOR DELIVERIES AT YOU MAILBOX, Also at your neighbors, front office of complex, tucked away spots. If you feel your order was stolen please contact the proper authorities. Once USPS or other shipping services scan packages into their system and have possession of the order we have no control over the delivery. We are not responsible for stolen packages. WE ARE NOT RESPONSIBLE FOR YOUR DELIVERY IF YOU ARE NOT HOME, RECENTLY MOVED OR ARE ON VACATION OR IF ITS MISSING AFTER DELIVERY. 

You can process claims by phone and domestic claims

If your insured mailing has been lost or damaged in transit, you may file an insurance claim: Online: Go to⁄help⁄claims. htm for information on USPS domestic insurance. By mail: Call 800-ASK-USPS(800-275-8777) to have a claim form mailed to you.